1. Start with a Case Assessment

Begin by documenting everything:

• When and how the theft happened

• Wallet addresses affected

• Transaction IDs (txids)

• The blockchain involved (Ethereum, BSC, etc.)

Share these details only from a secure, malware-free device.

2. Verify the Company

Before engaging with any service:

• Request official business registration details and physical office address.

• Ask for verified references or proof of successful recoveries.

• Insist on a written contract that clearly states:

  • What services they will provide

  • When payment is due (preferably only after recovery)

  • Refund and confidentiality policies

3. Set Clear Terms

If you proceed, choose a contingency-based agreement — pay only if funds are recovered.
Clarify:

• What constitutes a “recovery”

• The expected timeline

• What information you will (and won’t) provide

  • ⚠️ Never share your seed phrase or private key.

4. The Investigation Phase

A legitimate recovery process usually includes:

• Blockchain forensics (tracking transactions)

• Contacting exchanges where stolen funds were moved

• Working with law enforcement agencies

You might be asked for additional evidence like screenshots, phishing messages, or transaction confirmations. Keep a secure copy of every document and message.

5. Final Recovery and Payment

Only make payment after confirmed recovery of funds to a wallet you fully control.
Never send crypto payments in advance or to unverified addresses.
If the recovery fails, you shouldn’t owe anything if you had a contingency contract.

6. Secure Your Assets Afterward

Once (or if) your funds are recovered:

• Move them to a hardware wallet

• Enable two-factor authentication (2FA) on all exchange accounts

• Update passwords and security questions

• Review your overall security setup 

When crypto theft happens, it’s natural to feel desperate to get your funds back. Many people immediately search for help and come across services like “Blockchain Recovery Pro” or other so-called crypto recovery experts.
Unfortunately, the crypto space is full of scammers who exploit that desperation. So before you hand over any information or money, it’s crucial to understand how to proceed safely.